Oh good, more stress {edited}

I'd just like to put in a word for the lovely, kind people at ScreenSelect, who charged me a month's subscription for not returning a disc on time. This despite the fact that they acknowledged receipt of the other disc several days earlier, and I posted them both together. Call me paranoid but I rather expected that any delay was more likely to do with them being in disarray after a fire at their warehouse. And the least they could've done was to tell me they were taking my money, rather than me find out weeks later when wondering why I had so little in my account. Given my total lack of income I'm spending as little as possible at the moment, so this is particularly irksome.